Disclosures

Corporate Governance Scorecard

QUESTION COMPLIANCE ANS SUPPORTING DOCUMENTS
1.a Does the GOCC disclose a policy that: Stipulates the existence and scope of its effort to address customer's welfare?

LLFC Corporate Governance Manual (LLC-COO-PM-003.04), pages 56 to 57 C. Formal Recognition of Stakeholders, D. Employees, E. Customers, F. Suppliers

1.b Does the GOCC disclose a policy that: Elaborates its efforts to interact with the communities in which they operate?
  1. LLFC Corporate Governance Manual (LLC-COO-PM-003.04) pg. 55 - B. CSR Principle.
  2. CSR Statement - disclosed in the LLFC website
1.c Does the GOCC disclose a policy that: Ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development?
  1. LLFC Corporate Governance Manual (LLC-COO-PM-003.04) pg. 57 H. Environment
  2. LLFC Annual Report 2024 page 29 - Environment
2.a Does the GOCC disclose the activities that it has undertaken to implement the abovementioned policies? (Customer health and safety)
  1. LLFC Corporate Governance Manual (LLC-COO-PM-003.04) pg. 57 - G. Health and Safety
  2. LLFC Annual Report 2024 page 30 - Customer and Employee Safety, Health and Wellness
2.b Does the GOCC disclose the activities that it has undertaken to implement the abovementioned policies? (Interaction with the communities)
  1. Disclosed in LLFC website the CSR Activities for the year 2024
  2. LLFC Annual Report 2024 page 30 - Community
2.c Does the GOCC disclose the activities that it has undertaken to implement the abovementioned policies? (Environmentally friendly value chain)
  1. Disclosed in LLFC website the CSR Activities for the year 2024
  2. LLFC Annual Report 2024 page 29 - Environment
3. Does the GOCC have a separate corporate social responsibility (CSR) report/section or sustainability report/section?
  1. Disclosed in the LLFC website the CSR Activities in 2024
  2. LLFC Annual Report 2024 page 27 to 32
4. Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. Does the GOCC provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights?
  1. Customer Assistance Channels and Feedback Form disclosed in Office Circular 22-037, series of 2022: Guidelines on Customer Assistance and Customer Complaints Management - E page 3

    Specific email at customercare@lbpleasing.com located at the LLFC website
  2. Added to Feedback and Complaints Mechanism, page 61 in the LLFC Citizen's Charter that provide the citizens/ clients with all the information pertinent to submitting or filing their feedback and complaints upon transacting the agency. It includes feedback submission and processing, complaint fining and processing and contact information that is aligned with the requirements of ARTA, BSP,SEC related to such.
  3. For concerns and complaints, may access thru Contact Us in LLFC website
5.a Performance-enhancing mechanisms for employee participation should be permitted to develop. Does the GOCC explicitly mention the health, safety and welfare policy for its employees?
  1. LLFC Corporate Governance Manual (LLC-COO-PM-003.04) page 57 - Health and Safety
  2. LLFC Annual Report 2024 page 31 - Customer and Employee Safety, Health and Wellnessss
5.b Does the GOCC publish data relating to health, safety and welfare of its employees?

LLFC Annual Report 2024 page 31 - Customer and Employee Safety, Health and Wellness

5.c Does the GOCC have training and development programs for its employees?
  1. Human Resource Management Policies and Procedures Manual (LLC-CSG-PM-018.01) - Chapter I - Talent Management - Learning and Development
  2. Corporate Training Plan 2024
  3. Employees' Trainings and Activities FY2024 document is uploaded in the LLFC Website

Human Resources Management Policies and Procedures Manual - Part II Chapter II Personnel Development

5.d Does the GOCC publish data on training and development programs for its employees?
  1. Employees' Trainings and Activities FY2024 document is uploaded in the LLFC Website
  2. LLFC 2024 Annual Report page 24 to 26 - Employee Training and Development
6.a Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this. Does the GOCC have procedures for complaints by employees concerning illegal (including corruption) and unethical behavior?
  1. The Whistleblowing policy of the Corporation was revised in November 2023 to align with the latest issuance from GCG and uploaded on the LLFC website.
  2. LLFC 2024 Annual Report page 23 - Whistleblowing Policy
6.b Does the GOCC have procedures to protect an employee/person who reveals illegal/unethical behavior from retaliation?

Revised Whistleblowing Policy OC 23-018, page 5 F.2. Rights of Whistleblower

QUESTION COMPLIANCE ANS SUPPORTING DOCUMENTS
7.a Does the GOCC's website disclose the following items: Corporate objectives
  1. Disclosed in the website: the 2024 Approved Charter Statement, Strategy Map, and Scorecard Targets
  2. LLFC 2024 Annual Report page 5 to 6 - Operational Highlights and 2024 Performance Scorecard Accomplishment
7.b Does the GOCC's website disclose the following items: Financial performance indicators
  1. LLFC 2024 Annual Report page 3 to 4 (Operational Highlights) and page 33 (Unaudited PFRS Financial Statements as of December 31, 2024)
  2. Accomplishments and/or Validated Performance Scorecard for year 2024
7.c Does the GOCC's website disclose the following items: Non-financial performance indicators
  1. 2024 Annual Report page 6 - 2024 Performance Scorecard Accomplishment
  2. Accomplishments and/or Validated Performance Scorecard for year 2024
  3. Results of the Customer Satisfaction Survey
  4. ISO QMS Certification
7.d Does the GOCC's website disclose the following items: Details of whistle-blowing policy

Revised Guidelines on Whistleblowing Policy (OC No. 23-018) Section F.1 page 4

7.e Does the GOCC's website disclose the following items: Biographical details (at least age, qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of directors/commissioners
  1. Disclosed in the LLFC Website "About-Us"
  2. LLFC 2024 Annual Report page 101 to 110
7.f Does the GOCC's website disclose the following items: Training and/or continuing education program attended by each director/commissioner

Disclosed in LLFC website - Board of Directors' Trainings for the year ending December 31, 2024

Previous' year trainings are also disclosed in the website under the Corporate Governance Seal (Board of Directors Trainings)
9. Does the GOCC's website contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue?
  1. Disclosed in the Corporate Governance Seal of the LLFC website
  2. Corporate Governance Compliance Certificate FY 2024

QUESTION COMPLIANCE ANS SUPPORTING DOCUMENTS
11.a Has the Board of Directors reviewed the vision and mission/ strategy in the last financial year?

LLFC Annual Report page 4 Prior to submission to GCG, the Vision, Mission and Strategy as part of the 2024 Annual Performance Scorecard was discussed, reviewed and approved by the Board of Directors during its regular meeting on 18 August 2023 which include its Charter Statement, Strategy Map and Targets.

11.b Does the Board of Directors monitor/oversee the implementation of the corporate strategy?
  1. LLFC Corporate Governance Manual (LLC-COO-PM-004.04) pages 10 to 17 Specific Duties and Responsibilities of Board of Directors
  2. LLFC 2024 Annual Report page 7 to 8 - Corporate Governance
13.a Are the details of the code of ethics or conduct disclosed?

LLFC 2024 Annual Report page 23 - Code of Ethics and Conduct, No Gift Policy

  1. LLFC 2024 Annual Report page 23 - Code of Ethics and Conduct, No Gift Policy
  2. Code of Ethics of Board of Directors and Officers
  3. No Gift Policy
  4. Anti-Sexual Harassment
13.b Does the GOCC disclose that all Directors/Commissioners, senior management and employees are required to comply with the code?

Human Resource Management Policies and Procedures Manual (LLC-CSG-PM-018.01) - Chapter IX - Employee Relations and Compliance - Code of Conduct and Employee Discipline - Statement of Policy

13.c Does the company disclose how it implements and monitors compliance with the code of ethics or conduct?
  1. LLFC Annual Report 2024 - page 23 - Code of Ethics and Conduct
  2. The copies of the code of conduct for Employees and Code of Conduct for Directors and Officers are available in the LLFC website
  3. Included in the HR Manual and Employee Handbook
  4. Annual cascading and signing of recommitment form
14. Does the Board appoint a Nomination Compensation / Remuneration Committee?
  1. Disclosed in LLFC Website - Corporate Governance Committee (Nomination and Remuneration Committee) Membership 2024
  2. LLFC 2024 Annual Report page 14 to 15
15. Did the Nomination Compensation/Remuneration Committee meet at least twice during the year?
  1. Disclosed in LLFC Website - Corporate Governance Committee (Nomination and Remuneration Committee) Attendance 2024
  2. LLFC 2024 Annual Report page 14 to 15
16. If yes, is the report of the Nomination Compensation/ Remuneration Committee publicly disclosed?
  1. Disclosed in LLFC Website - Corporate Governance Committee (Nomination and Remuneration Committee) Accomplishment 2024
17. Does the Board appoint an Audit Committee?
  1. Disclosed in LLFC Website - Audit Committee Membership 2024
  2. LLFC 2024 Annual Report page 11
18. If yes, is the report of the Audit Committee publicly disclosed?
  1. Disclosed in LLFC Website - Audit Committee Accomplishment 2024
19. Does at least one member of the Audit Committee have an audit, accounting or finance background (qualification or experience)?
  1. LLFC Annual Report page 11, 105, 107, and 110 3 out 4 members of the Audit Committee has a background in finance namely Dir. Sangutan, Dir. Kong, and Dir. Damasco
20. Did the Audit Committee meet at least four times during the year?
  1. Disclosed in LLFC Website - Audit Committee Attendance 2024
  2. LLFC 2024 Annual Report page 11 to 13
21. Does the Board appoint a Risk Management Committee?
  1. Disclosed in LLFC Website - Risk Management Committee Membership 2024
  2. LLFC 2024 Annual Report page 16
22. If yes, is the report on Risk Management Committee publicly disclosed?
  1. Disclosed in LLFC Website - Risk Management Committee Accomplishment 2024
23. Does at least one member of the Risk Management Committee have a background in finance and investments?

LLFC Annual Report page 16, 105, 107, and 110 3 out 4 members of the Risk Management Committee has a background in finance namely Dir. Sangutan, Dir. Kong, and Dir. Damasco

24.a Are the Board of Directors meetings scheduled at the beginning of the year? (end of Q1)
  1. Disclosed in LLFC Website - Schedule of Board and Board-Level Committee Meetings for the year 2024
  2. LLFC 2024 Annual Report page 8 - Board Meetings and Attendance
24.b Does the Board of Directors meet at least monthly?
  1. Board of Directors Attendance 2024
  2. LLFC 2024 Annual Report page 8 - Board Meetings and Attendance
24.c Did the Board of Directors meet on at least 75% on their scheduled meetings?
  1. Disclosed in LLFC Website - Board of Directors Attendance 2024
  2. Disclosed in LLFC Website - Schedule of Board and Board-Level Committee Meetings for the year 2024
  3. LLFC 2024 Annual Report page 8 - Board Meetings and Attendance
24.d Has each of the directors/commissioners attended at least 90% of all the board meetings held during the year?

Disclosed in LLFC website - Board of Directors Attendance 2024

24.e Did the Board of Directors meet separately at least once during the year without the President/CEO present?

LLFC Annual Report 2024 page 8 During its December 17, 2024 meeting, the BOD held a meeting without the President/CEO, Mr. Michael P. AraƱas present.

25.a Does the GOCC have a policy that stipulates board papers for Board of Directors/Commissioners meetings be provided to the Board at least three (3) working days in advance of the board meeting?

LLFC Annual Report 2024 page 8 Release of Materials and Conduct of Meeting

25.b Is the Board Secretary trained in legal, accountancy or company secretarial practices?

Atty. Reo S. Andarino - Corporate Secretary (January 1 to September 19, 2024) Holds a degree in Bachelor of Laws/Juris Doctor from Adamson University School of Law. He also holds a degree in Master's in Mass Communication. Currently, he is the Officer-In-Charge of Overseaas Filipino Bank. Atty. Maximillian King Z. Fernandez - Corporate Secretary (assumed on September 19, 2024) Atty. Fernandez holds a degree in A.B. Psychology, with a minor in Literature, from Ateneo de Manila University. He then earned his Bachelor of Laws from San Beda College of Law and currently serves as the Legal Officer at the Bank.

26.a Does the company have a separate internal audit function?
  1. LLFC Annual Report 2024 page 20 - Organizational Structure
  2. Disclosed in LLFC Website - Table of Organization
26.b Does the appointment and removal of the internal auditor require the recommendation of the Audit Committee?
  1. Audit Committee Charter G.1, page 5
  2. LLFC 2024 Annual Report page 19
27.a Does the company disclose the internal control procedures/risk management systems it has in place?

LLFC Annual Report 2024 page 21 - Risk Management

Certification on the Adequacy of LLFC Internal Control, Risk Assessment and Governance

27.b Does the Annual Report disclose that the board of directors/commissioners has conducted a review of the company's material controls (including operational, financial and compliance controls) and risk management systems?
  1. LLFC Annual Report 2024 page 7
27.c Does the company disclose how key risks are managed?
  1. Disclosed in LLFC Website - Material Risk Factor & Measures to Manage the Risk
27.d Does the Annual Report contain a statement from the Board of Directors or Audit Committee commenting on the adequacy of the GOCC's internal controls/risk management systems?
  1. LLFC Annual Report 2024 - page 21
  2. Disclosed in LLFC Website - Certification on the Adequacy of LLFC Internal Control, Risk Assessment and Governance
28. Do different persons assume the roles of Chairman and CEO?

Disclosed in LLFC Website - About Us

29.a Does the GOCC have orientation programs for new Directors?
  1. LBP-LFC Corporate Governance Manual (LLC-COO-PM-003.04) page 30 - Trainings and Orientation Program for Directors
  2. 2024 Directors' Orientation Materials
29.b Does the GOCC have a policy that encourages Directors/Commissioners to attend on-going or continuous professional education programs?
  1. LBP-LFC Corporate Governance Manual (LLC-COO-PM-003.04) page 30 - Trainings and Orientation Program for Directors
  2. Disclosed in LLFC Website - Certification of Training Budget for Directors FY2024
29.c Did all Appointive Directors attend at least 1 training for the calendar year?

Disclosed in LLFC website - Board of Directors Trainings 2024

30.a Is an annual performance assessment conducted of the Board of Directors?

Disclosed in LLFC website - Result of Board Self-Assessment

30.b Does the GOCC disclose the process followed in conducting the Board assessment?
  1. LBP-LFC Corporate Governance Manual (LLC-COO-PM-003.03) - page 73 - Performance and Self Rating System
  2. Disclosed in LLFC Website - General Policy on Board Self-Assessment
  3. LLFC Annual Report page 8
30.c Does the GOCC disclose the criteria used in the Board assessment?
  1. Disclosed in LLFC Website - General Policy on Board Self-Assessment
  2. LLFC Annual Report 2024 - page 8
31. Is an annual performance assessment conducted of the Board of Directors Committees?

Disclosed in LLFC website under Corporate Governance Seal - Board Level Committee Assessment 2024 - Executive Committee - Corporate Governance Commiittee - Audit Committee - Risk Management Committee - Related Party Transactions Committee